Step by step
Check that the address belongs to the intended public feed, page or channel. A private group, login-only page, paywall or browser challenge may prevent collection.
Review the source's latest check and the extracted text in News. A successful connection with an empty or irrelevant extraction still needs attention before generation.
Try the publisher's RSS feed or a more specific public section if available. Do not weaken site security, bypass access controls or supply private browser cookies in a prompt.
Temporarily disable an unreliable source and keep the working ones. If you contact support, share the public address and safe error message, never a password or token.