KNOWLEDGE BASE

Recover a failed or uncertain publication

Check the destination first and avoid turning one attempt into duplicates.

Step by step

  1. Read the saved delivery status. An explicit rejection, a pending job and an unknown result after a timeout are different situations and should not all be treated as permission to resend.

  2. Open the intended website, journal or Telegram channel and check whether the material is already there. A lost response can occur after the destination accepted the content.

  3. For a permission or credential error, update the specific connection and check it. Do not disable security plugins, account protection or the platform's ownership checks to force a publication.

  4. Use the available status-check or recovery action before another send. If the state cannot be resolved, keep the draft and contact support with the safe error and attempt time.